Phlebotomy Technician work in various health facilities namely the Hospitals, Clinics, Nursing Homes, Mobile Phlebotomy, Community Health Centers, Laboratories, Long-Term Care Centers and Blood Banks. Phlebotomy Technician are professionals that specializes in performing phlebotomy techniques that mainly focuses on drawing blood by different methods such as venipuncture and dermal puncture. The blood drawn from the patient is than used for different kinds of medical laboratory testing, transfusions, research, or blood donations. Phlebotomy Technician are required to identify the equipment and supplies required for performing the phlebotomy procedure and must carefully identify and label the sample they have drawn and enter it into a database.

Phlebotomy technician must avoid complications that can arise as a result of performing phlebotomy procedures, they must have a thorough understanding of infection control and must always ensure the cleanliness and sanitary of instruments and surrounding workspace.

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Phlebotomy technicians have direct interaction with the patients and therefore must understand the concept of infection control, standard precautions, communication, basic medical terminologies, legal issues, patient privacy. They must also be able to explain the procedure to the patient. In addition to explaining the procedure the Phlebotomy technician must also prepare the patient for the procedure.